SHOPPING INFORMATION

Delivery charges are placed on all orders.

This will depend on your geographical location. For local based clients, delivery normally takes 3-5 days. For international clients this can go above 5-8 days.

When you place your order, Please try to contact our live chat personnel in case you do not receive an email on payment. But you will normally receive an invoice.

Yes you do. Invoices are sent once you place your order.

PAYMENT INFORMATION

Payment is taken out of your bank account once we accept the payment from you.

A wishlist allows shoppers to create personalized collections of products they want to buy and save them in their user account for future reference. Wishlists signify a customer’s interest in a product without an immediate intent to purchase.

In this rare case scenario please do not hesitate to take pictures immediately and send to our email address “sales@realgasgouse.com”, then you can qualify for a refund or we can resend your package back to you.

You can cancel your order if and only if it hasn’t been shipped. If it has then there’s no way you can cancel your order.

Package tracking enables the customers to track the progress of their orders.